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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Perry

August 5, 2025

5  out of  5
rating by Justin Perry
"Alicia is great and very good at keeping in communication as well as adaptability."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Alicia’s excellent communication skills and adaptability made your experience a positive one. At Shane Rogers State Farm, we are committed to providing personalized insurance service and keeping our customers informed every step of the way. If you’re looking for an insurance agency who truly cares and stays connected, Alicia and our Team are here to help. Thank you for choosing us and State Farm for your insurance needs!"
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MOHAMMAD EKHLAS ANWARI

August 4, 2025

5  out of  5
rating by MOHAMMAD EKHLAS ANWARI
"5 Stars to Denise - Great service from start to finish! I 100 percent recommend her and her office!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you received excellent service from Denisse and our State Farm office from start to finish. Providing top-notch customer service and reliable insurance solutions is our priority. Your recommendation means a lot to us, and we’re grateful you chose Denisse and our team for your insurance needs. If you’re looking for friendly, knowledgeable insurance agents who put customers first, we’re always here to help. Thank you for trusting Shane Rogers' State Farm with your insurance needs!"
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lillian nguyen

July 30, 2025

5  out of  5
rating by lillian nguyen
"Alicia is a great agent. She answered all of my questions and communicated in a timely manner."
We responded:
"Thank you so much for your positive review! We’re delighted to hear that Alicia was able to answer all your questions and provide prompt, clear communication. At Shane Rogers State Farm Agency, we strive to deliver excellent customer service, and it’s wonderful to know that Alicia met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us for your insurance needs!"
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Yoandra Cruz

July 29, 2025

5  out of  5
rating by Yoandra Cruz
"I had a great experience with State Farm thanks to Alicia! She was incredibly helpful and patient. She took the time to explain everything clearly and made sure I understood my options. She made the whole process smooth and stress-free. I truly appreciate her professionalism and friendly attitude. If you ever need assistance at State Farm, ask for Alicia—she’s amazing!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Alicia provided you with such a positive experience at Shane Rogers State Farm Agency. Her helpfulness, patience, and commitment to making sure you understand all your options truly reflect our dedication to outstanding customer service. We’re glad Alicia made the insurance process smooth and stress-free for you, and we appreciate your recommendation. If you ever need further assistance or have any questions, don’t hesitate to reach out—Alicia and our entire team are always here to help! Thank you for choosing State Farm for your insurance needs."
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Hashi雅

July 26, 2025

5  out of  5
rating by Hashi雅
"I have had the insurance for a year. I am Japanese, so I am not good at English. Especially conversation on phone. When I have a question, I contact her by email. She always replies quickly. I have been able to receive good service from her. I am satisfied with this insurance."
We responded:
"Thank you so much for your 5-star review! We are delighted to hear that you have been satisfied with our insurance services over the past year. We understand that communicating in a new language can be challenging, and we’re glad that email communication has made things easier for you. Providing clear, prompt, and helpful support to all our customers—including those for whom English is not their first language—is very important to us. Thank you for choosing us for your insurance needs and for sharing your positive experience. If you ever need assistance, we are always here to help by email or in the way that’s most comfortable for you. Your satisfaction is our top priority!"
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Shahpoor Shojja

July 25, 2025

4  out of  5
rating by Shahpoor Shojja
"Alba was doing good and could find me a satisfactory rate for me and my wife."
We responded:
"Thank you for the great feedback! We're glad to hear that Alba was able to find a satisfactory insurance rate for you and your wife. At Shane Rogers State Farm in Houston, we’re committed to helping families find the right coverage at the right price. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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MAJID NIYAZI

July 21, 2025

5  out of  5
rating by MAJID NIYAZI
"Denise was amazing setting up my insurance policies! Everyone go to her! 5 star treatment!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Denise provided you with 5-star service while setting up your insurance policies. Your recommendation means a lot to us, and we’re grateful you chose us for your insurance needs. If you ever have any questions or need further assistance, Denise and our team are always here to help. Thanks again for your trust and support! "
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Anissa Pena

July 20, 2025

5  out of  5
rating by Anissa Pena
"Alba Cruz has been amazing and gone above and beyond for me! I will be recommending them to everyone! Thank you for everything!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Alba has gone above and beyond to assist you. Providing exceptional customer service and personalized insurance solutions is our top priority at Shane Rogers' State Farm Agency. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need help with auto, home, or life insurance in the future, don’t hesitate to reach out. Thank you for choosing us and for sharing your positive experience!"
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Paulette Chavez

July 11, 2025

5  out of  5
rating by Paulette Chavez
"Alba Cruz was most helpful. Our long time insurance carrier left the Texas market and I was having difficulty finding new home, auto and umbrella insurance. I had about three weeks left to find something. Alba, working under this time pressure, found the insurance we needed and stayed on top of the underwriting process--even during her vacation time away from the office. I highly recommend this agency and Alba Cruz."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Alba was able to help you secure home, auto, and umbrella insurance during such a critical time. Even while on vacation, Alba’s dedication and follow-through reflect the high standard of service we strive for at Shane Rogers State Farm in Houston. We understand how stressful it can be when a longtime insurance provider exits the Texas market, and we’re honored you chose our agency to step in. Thank you for your trust and recommendation—we’re here whenever you need us!"
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George E. Adams II.

July 10, 2025

5  out of  5
rating by George E. Adams II.
"My event looked like a comical insurance commercial, but it was not funny at all. Appreciate the professional demeanor of State Farm that helped me navigate this process. Also the time they spent helping me and actually had care and concern."
We responded:
"Thank you for sharing your experience! We’re sorry to hear about your situation—it may have felt like a scene from an insurance commercial, but we know it was very real and stressful. We're glad our team at Shane Rogers State Farm in Houston was able to support you with professionalism, care, and genuine concern. Helping our customers navigate tough moments is what we’re here for. We truly appreciate your trust and are always here when you need us."
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Linda Hayes

July 10, 2025

5  out of  5
rating by Linda Hayes
"I've been with this location for many years, Shane Rogers joined this location last year, customer service is still great, both in person and on the phone. I needed them on a day that the office was closed, Shane just happened to be there and took care of my issue or concern by phone cheerfully. I highly recommend this office. After more than 20 years, I've never had a bad experience with this State Farm staff."
We responded:
"Thank you so much, Linda, for your kind words and continued trust over the years! We're honored to have customers like you who've been with this office for over two decades. I'm glad I was able to help even on a day the office was closed—it's always our goal to provide reliable, cheerful service whenever it's needed. At Shane Rogers State Farm in Houston, we’re committed to continuing the tradition of exceptional customer care both in person and over the phone. We truly appreciate your recommendation and loyalty! "
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Jarby Castaño

July 7, 2025

5  out of  5
rating by Jarby Castaño
"Muy buena atención. Dennise Fernández fue muy amable y pude conseguir un valor bajo en mi aseguranza"
We responded:
"Thank you for the great review! We’re so glad Dennise was able to assist you with kindness and help you secure a low insurance rate. At Shane Rogers State Farm in Houston, we pride ourselves on delivering excellent service and affordable auto insurance options. If you or anyone you know is looking for personalized, budget-friendly coverage, we’re here to help!"
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Bill Castillo

July 3, 2025

5  out of  5
rating by Bill Castillo
"My premium with Geico had reached a ridiculous amount and I called State Farm to see what they could do for me. I spoke with Denise who was able to literally cut my premium by more than 50% with State Farm. I have the exact same coverage as I had with Geico. She was a joy to work with. She was professional yet friendly and very informative. She did this over the phone in what seemed like 15 - 20 minutes. I was so impressed and obviously over the moon, never expecting such good news. I'm very grateful for her and she is a wonderful agent for State Farm."
We responded:
"Thank you so much for sharing your fantastic experience! We’re thrilled to hear that Denisse was able to help you save over 50% on your premium and get you the most for your insurance dollar, while maintaining the same coverage you had before. At Shane Rogers State Farm Agency, our goal is to provide affordable, comprehensive insurance solutions and exceptional customer service. Denisse’s professionalism, friendliness, and efficiency are exactly what we strive for with every current and future customer. We’re so glad she could make the process quick and easy for you—right over the phone! If you have any questions or need assistance with your auto, home, or any other insurance needs, don’t hesitate to reach out. Thank you for choosing State Farm and for trusting us to protect what matters most to you!"
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Emma Bratcher

June 30, 2025

5  out of  5
rating by Emma Bratcher
"Valeria was"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Candra Freeman

June 26, 2025

5  out of  5
rating by Candra Freeman
"Hello I had the pleasure of speaking with Judy at State Farm who was extremely helpful. She provided great information and was very knowledgeable and willing to assist me with lower my insurance rates. Thank you so much for your time and help. I greatly appreciate it."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Judy at our Shane Rogers State Farm Agency provided you with exceptional service and valuable information to help lower your insurance rates. Our team is committed to offering knowledgeable guidance and personalized solutions to ensure you get the best coverage at the most affordable price. If you have any more questions about auto, home, or life insurance, we’re always here to help. Thank you for choosing our State Farm agency, and we look forward to assisting you with all your insurance needs in the future!"
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Kyrian

June 20, 2025

5  out of  5
rating by Kyrian
"Judy was such a great experience. Top tier customer service she got me and my mom’s insurance rate to the best possible $ she could get and we are more than grateful. She even stayed longer than normal hours to make she we had everything we needed I would recommend anyone that needs vehicle insurance to switch over to State Farm and connect with such a wonderful person"
We responded:
"Thank you so much for the amazing review! We're thrilled to hear that Judy provided top-tier customer service and helped you and your mom find the best possible auto insurance rate. At Shane Rogers State Farm in Houston, we’re committed to going above and beyond for our customers—even after hours—just like Judy did. If you're looking for personalized car insurance with a team that truly cares, give us a call or stop by. We appreciate your recommendation and look forward to serving you and others who are ready to make the switch to Shane Rogers State Farm!"
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Barbara Kubiak

June 20, 2025

5  out of  5
rating by Barbara Kubiak
"Excellent service and a team that truly cares! Shane takes the time to explain everything and always has our best interest in mind."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with Shane and our team. Providing excellent service and truly caring for our customers is at the heart of everything we do, and it’s wonderful to know Shane’s dedication and attention to detail made a meaningful impact. We’re so grateful for the opportunity to assist you and ensure your needs are met with your best interests always in mind. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here for you! Thank you again for sharing your experience."
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David Gilyot

June 20, 2025

5  out of  5
rating by David Gilyot
"Shane and his team go above and beyond! They’re friendly, professional, and make insurance feel easy. Highly recommended."
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Shane and his team have made such a positive impression on you. Going above and beyond for our customers is what we aim for, and it’s wonderful to know that our friendliness, professionalism, and dedication have helped make your insurance experience easy and stress-free. Your recommendation means the world to us, and we’re so grateful for your trust and support. If there’s ever anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help! Thank you again for sharing your experience."
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Paola Andrea Monti Monsalve

June 19, 2025

5  out of  5
rating by Paola Andrea Monti Monsalve
"Denisse Fernández no solo es una increíble asesora sino también una excelente persona, responsable y atenta. Recomiendo a state farm enormemente con la asesoría de ella."
We responded:
"¡Muchísimas gracias por tus amables palabras! Nos alegra profundamente saber que Denisse ha superado tus expectativas como asesora y como persona. Su dedicación, responsabilidad y atención son un reflejo de nuestro compromiso de ofrecer el mejor servicio posible a nuestros clientes. Nos llena de orgullo que recomiendes a State Farm gracias a su excelente asesoría. Siempre estamos aquí para ayudarte con todas tus necesidades de seguros. ¡Gracias por confiar en nosotros y por tu recomendación!"
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Julio Lopez

June 18, 2025

5  out of  5
rating by Julio Lopez
"Amazing service, upfront and transparent communication. Rates are very very competitive and I highly recommend for new young insurers like myself, never had a question they couldn’t answer. Thank you Shane Roger’s State Farm!"
We responded:
"Thank you for sharing your fantastic feedback! We’re so glad to hear that you had an amazing experience with Shane Rogers' State Farm. Transparency and upfront communication are values we take pride in, and it’s wonderful to know that we could provide that for you. We're especially thrilled that our competitive rates and expert guidance were helpful for a new, young insurer like yourself. Providing clear answers to all your questions is part of our commitment to making insurance simple and stress-free. Thank you for choosing us and for recommending our agency! We're here whenever you need assistance."
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Ernesto Sabo Sanfeliz

June 13, 2025

5  out of  5
rating by Ernesto Sabo Sanfeliz
"Alba Cruz súper recomendada!!!! Excelente servicio"
We responded:
"Thank you for your glowing review, and your comments about Alba. We strive to provide excellent service to our customers for all of their insurance needs, and we are glad you found that with us. "
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Rachel Vasquez

June 13, 2025

5  out of  5
rating by Rachel Vasquez
"Valeria is very sweet very attentive!! I will send everyone I can to her!!"
We responded:
"Thank you so much for the kind words about Valeria! We're thrilled to hear she provided such attentive and caring service. At Shane Rogers State Farm in Houston, our goal is to make every customer feel supported and valued. We truly appreciate your trust and referrals — it means the world to us! If you or anyone you refer ever needs help with auto, home, life, or renters insurance, Valeria and our team are here to help."
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isao kami labrador

June 12, 2025

5  out of  5
rating by isao kami labrador
"Very professional and kind. Mr. Rogers was very informative and attentive, made me feel welcome and was very helpful through and through."
We responded:
"Thank you for the great review! We're so glad to hear you felt welcomed and well taken care of. At Shane Rogers State Farm in Houston, we pride ourselves on being professional, kind, and attentive to every customer’s needs. Whether you're looking for auto, home, life, or business insurance, we're here to provide helpful, informative service every step of the way. We appreciate your support!"
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Mike Howell (Mike Howell Music)

June 12, 2025

5  out of  5
rating by Mike Howell (Mike Howell Music)
"A wonderful agent and team to help with all your insurance needs. Sometimes I don’t like StateFarm but this team is awesome!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vanessa Williams

June 12, 2025

5  out of  5
rating by Vanessa Williams
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"