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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kareng htu

March 20, 2025

5  out of  5
rating by kareng htu
"Kind and Great services. Especially Kaitoyn ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jailene Romero

March 12, 2025

5  out of  5
rating by Jailene Romero
"Judy De La Garza is such a good customer service rep! I recommend her to anyone who has questions about insurance policy. She made me feel safe and welcomed. I will continue to renew my insurance with State Farm thanks to her help :)"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Judy provided you with excellent customer service and made you feel safe and welcomed. At Shane Rogers, State Farm Agency, we strive to offer the best insurance solutions and support to all of our customers. Your recommendation means a lot to us, and we're thrilled that you'll continue to renew your insurance with us. If you have any further questions or need assistance, don't hesitate to reach out. Thank you again for your kind words!"
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Nicolas Jimeno Tenorio

March 11, 2025

5  out of  5
rating by Nicolas Jimeno Tenorio
"Go with Denisse if you ever want a great service for insurance, i always refer her customers!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Camila Horberg-Perez

March 9, 2025

5  out of  5
rating by Camila Horberg-Perez
"Shane Rogers is the best agent in town! He helped me find the best price on my car insurance policy. Very professional and kind. I’ll for sure be sticking around"
We responded:
"Thank you so much for your fantastic review, Camila! We're thrilled to hear that our team was able to help you find the best price for your car insurance policy. Professionalism and kindness are what we strive for with every client. We're delighted to have you with us and look forward to continuing to meet your insurance needs. If you ever need anything, don't hesitate to reach out!"
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Adrian Gutierrez

March 8, 2025

5  out of  5
rating by Adrian Gutierrez
"Great service! Would definitely recommend to others interested! Completely made me feel cared for and noticed. Each employee was extremely attentive to my needs! Mr Rogers is an incredible example what it means to be a professional businessman. You can tell his employees respect him completely and take his authority and word seriously."
We responded:
"Adrian, thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that you felt cared for and noticed, and that each employee was attentive to your needs. We truly appreciate your recommendation and are here to assist with any of your future insurance needs. Don't hesitate to reach out anytime!"
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Geodenis David

March 6, 2025

5  out of  5
rating by Geodenis David
"Denisse helped me with my account, she was amazing and fast with my policy. Everyone go to her to set up insurance"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Denisse provided you with amazing and efficient service in setting up your policy. At our agency, we pride ourselves on delivering quick and reliable insurance solutions to meet your needs. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Don't hesitate to reach out if you need further assistance!"
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kerry ann faro

March 6, 2025

5  out of  5
rating by kerry ann faro
"Valeria was very helpful, courteous, and professional. I have been with SF since 2007."
We responded:
"Kerry, thank you for reviewing our State Farm office and providing us with a 5-Star Review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We also appreciate the trust you have placed in us for so many years. We look forward to continuing to support your insurance needs."
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Anthony Cruz

March 3, 2025

5  out of  5
rating by Anthony Cruz
"Valeria was very nice and helpful throughout the whole time we were there, made us feel welcomed."
We responded:
"Thank you so much for your kind words, Anthony! We're thrilled to hear that Valeria provided you with excellent service and made you feel welcome. Our goal is to offer outstanding customer service and assist with all your insurance needs, whether it's auto, home, or life insurance. We're here to help you find the best coverage to protect what matters most. Don't hesitate to reach out if you have any more questions or need further assistance. We're always here to help!"
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armando alvarez

March 3, 2025

5  out of  5
rating by armando alvarez
"Valeria una persona ven Trabajadora.excelente servicio para los clientes."
We responded:
"¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que Valeria te brindó un excelente servicio. Nos esforzamos por ofrecer la mejor atención a nuestros clientes y asegurarnos de que encuentren las coberturas de seguros adecuadas para sus necesidades, ya sea seguro de auto, hogar o vida. No dudes en contactarnos si necesitas más asistencia. ¡Estamos aquí para ayudarte!"
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Haleasious Amos

February 27, 2025

5  out of  5
rating by Haleasious Amos
"Denisse Fernandez was so nice and helpful. She got me coverage quickly and was very professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Da- 27

February 27, 2025

5  out of  5
rating by Da- 27
"Excelente servicio 10 de 10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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miriam chanchavac

February 20, 2025

5  out of  5
rating by miriam chanchavac
"Son los mejores en brindar servicio y resolver dudas, te garantizan una buena póliza"
We responded:
"¡Gracias por comentar sobre nuestra oficina de State Farm! Nos complace saber que tuvo una experiencia positiva con nosotros; ¡su satisfacción es nuestra máxima prioridad! Esperamos seguir apoyándolo en sus necesidades de seguros."
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Ro Ze Ma

February 13, 2025

5  out of  5
rating by Ro Ze Ma
"I received personalized assistance that exceeded all expectations from Denisse Fernandez, They really value their customer. I was treated with utmost respect and kindness, making my experience incredibly positives. Denisse Fernandez Has outstanding customer service has not only resolved my issue but also won my trust and loyalty."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Denisse provided you with personalized assistance that exceeded your expectations. At our insurance agency, we truly value our customers and strive to treat everyone with the utmost respect and kindness. Denisse's outstanding customer service is a testament to our commitment to resolving issues and earning your trust and loyalty. We are grateful for your kind words and look forward to continuing to serve your insurance needs in the future."
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Jes Kramar

February 12, 2025

5  out of  5
rating by Jes Kramar
"Got my new vehicle added quickly and with excellent service by Kaitlyn Torres and the whole team at Shane’s office. Great people."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Horacio Sosa

February 8, 2025

5  out of  5
rating by Horacio Sosa
"Exelente servicio"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jimer Gunera

February 7, 2025

5  out of  5
rating by Jimer Gunera
"Exelente servivio 100%recomendado"
We responded:
"¡Muchas gracias por su comentario y recomendación! Nos alegra saber que tuvo una experiencia excelente con nuestro servicio de seguros. Seguiremos trabajando con dedicación para mantener su satisfacción al 100%. ¡Esperamos verle de nuevo pronto!"
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Saucy Ice

February 7, 2025

5  out of  5
rating by Saucy Ice
"Valeria is a very patient person and very helpful all around 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maritza leyva mena

February 5, 2025

5  out of  5
rating by Maritza leyva mena
"Un servicio excelente , desde que llegas a la oficina , todos muy atentos y agradables , La señora Alicia Ayala, muy profesional , y muy ágil , un excelente trabajo y cotización muy buena , los precios muy por debajo de los demás y con mejores coberturas , súper recomendada esta agencia ."
We responded:
"¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que tuvo una experiencia excelente con nuestro servicio. Nos enorgullece contar con un equipo tan atento y profesional como la señora Alicia Ayala. Apreciamos sus amables palabras sobre nuestro trabajo y cotizaciones. Nos esforzamos por ofrecer los mejores precios y coberturas posibles. ¡Gracias por recomendarnos! Esperamos seguir atendiéndole con la misma calidad en el futuro."
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Yennifer Escamilla

January 28, 2025

5  out of  5
rating by Yennifer Escamilla
"I appreciate Alicia taking the time to respond to all of my inquiries and for her prompt, great customer service. I am really pleased with your service, and I hope to work with you again in the future. I also like to thank the entire team for their warmth and friendliness. I will undoubtedly tell my friends and family about this agency!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew C

January 23, 2025

1  out of  5
rating by Andrew C
"Agency here is timewasters. I tried contacting "Alma" for a quote, and I laid out the exact fine line details of how I need my coverages set up. It took her around five hours to still ask questions, and then another 10+ to produce a quote that isn't finalized by running any motor vehicles report, or insurance history scores. After that was ran, the price rose up on my rates. I contacted Shane Rogers directly, and he told me that I had to call for that specific agent. What agency owner won't finish a quote? I told him and Alma to not send me and fliers or correspondence. Today I have received a letter from the Shane Rogers State Farm agency, breaking my written notification to not solicit any messages anymore. I will be notifying TDI."
We responded:
"Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your quote process. Our goal is to provide efficient and accurate service to all our customers, and we regret that we did not meet your expectations in this instance. Regarding the time it took to complete your quote, we strive to ensure that all necessary information is gathered to provide the most accurate and personalized rates. This often involves obtaining your specific information and running reports such as motor vehicle records and insurance history reports, which can affect the final quote. As for the correspondence you received. Your preferences are important to us, and we will ensure that your request is honored moving forward. We appreciate your feedback, as it helps us improve our services. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact our office directly."
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Arrie Mclaurin

January 22, 2025

5  out of  5
rating by Arrie Mclaurin
"I can't say enough good things about my experience with Shane Rogers at State Farm when it came to choosing life insurance. From the moment I reached out, they made the entire process seamless and stress-free. Shane Rogers took the time to understand my unique needs and explained all the available options in a way that was easy to understand. They weren't pushy or sales-driven but genuinely cared about ensuring I chose the right policy and fit for my family's future. The level of professionalism and personalized attention I received was unmatched. They helped me navigate the fine details, answered all my questions with patience, and provided me with a policy that offers the perfect balance of coverage and affordability. Knowing my loved ones are protected brings me peace of mind and I owe that to Shane Rogers and his amazing team at State Farm! I highly recommend their services to anyone looking for trustworthy and reliable life insurance solutions!! Thank you, Shane Rogers for going above and beyond!"
We responded:
"Arrie, thank you so much for taking the time to leave us a 5-star review! We appreciate you trusting us to help you with your life insurance needs. Having someone who can help you pick the right Life Insurance plan is very important to us, and I am glad we were able to find a program that fit you and your family's needs. Thank you so much for taking time to provide us this very helpful feedback! Don't hesitate to reach out to us if we can help you and your family further with your Life Insurance or any of your other Insurance needs. "
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Sonia Heredia Rosabal

January 21, 2025

5  out of  5
rating by Sonia Heredia Rosabal
"Un servicio excelente aquí lo recomiendo al 💯"
We responded:
"Sonia, thank you for the fantastic 5-star review! We love to hear when our team has made a positive impact when it comes to all of your insurance needs! "
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octavio ortiz

January 17, 2025

5  out of  5
rating by octavio ortiz
"Valeria Es un asistente excelente!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Salman Khiali

January 13, 2025

5  out of  5
rating by Salman Khiali
"Thanks denisse for setting my insurance policies highly recommend!!!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Denisse was able to assist you with your insurance policies. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thanks again for choosing us!"
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Hayder Iraq

January 10, 2025

5  out of  5
rating by Hayder Iraq
"Judy is great!!! Always helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"